PORTAL ACADEMY

A clear business email in five steps

A useful email explains the reason, the request, and the next step. Keep it concise and check names, dates, and attachments before sending.

Subject and greeting

Choose a subject that describes the purpose, followed by an appropriate greeting.

Subject: Confirming our Thursday meeting

Hello Ms. Hassan,

Reason and request

Explain why you are writing, then make a direct and polite request. State any date or time clearly.

I’m writing to confirm our meeting on Thursday at 10 a.m.

Could you confirm whether this time still works for you?

Close and check

Close with thanks and your name. Check attachments and make the reader’s next step clear.

Thank you. I look forward to your confirmation.

Best regards, Omar

Try it yourself

Write a 60–90 word email to change a meeting time. Explain why, suggest an alternative, and request confirmation.

Check your understanding

Which subject is most useful?

Original Portal Academy content · October 2026

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